Job Summary
The HR and Administration Manager at Aeroates will oversee the day-to-day operations of the office, manage HR functions, and ensure seamless project and client relationship management. This role requires a dynamic and organized individual who excels in managing people, processes, and relationships.
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Key Responsibilities
• Develop and implement HR strategies and initiatives aligned with Aeroates’ goals.
• Oversee the recruitment, onboarding, and offboarding processes.
• Manage employee relations, including conflict resolution, performance management, and disciplinary actions.
• Coordinate training and professional development programs to enhance team skills and productivity.
• Maintain compliance with labour laws, employment regulations, and company policies.
• Manage payroll, benefits administration, and employee records.
• Supervise office staff, ensuring optimal performance and efficient task delegation.
• Oversee the daily operations of the office, including facilities management and vendor coordination.
• Manage office budgets, procurement, and inventory of supplies and equipment.
• Coordinate and oversee internal and external projects to ensure timely delivery and quality outcomes.
• Track project progress, set deadlines, and address challenges promptly.
• Collaborate with cross-functional teams to ensure alignment with organizational objectives.
• Foster and maintain strong relationships with Aeroates’ clients.
• Oversee the client onboarding process and ensure high levels of client satisfaction.
• Provide administrative support for executive-level tasks and communications.
• Prepare reports, presentations, and documentation as needed.
• Manage customers relations, address complains and foster a positive workplace environment.
• Drive diversity, equity, and inclusion initiatives across the organization.
• Lead and mentor the office team, promoting a culture of excellence and accountability.
• Act as a trusted advisor to CEO on HR, administrative, and operational matters.
Administrative Proficiency: Experience managing office operations and compliance requirements.
Leadership Skills: Proven ability to lead and inspire teams to achieve objectives.
Interpersonal Skills: Excellent communication and relationship-building capabilities.
Organizational Skills: Strong ability to prioritize and manage multiple responsibilities.
Problem-Solving: Proficiency in resolving conflicts and making sound decisions.
Technological Savvy: Familiarity with HR software, office management tools, and operational systems.
Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
3+ years of experience in HR, administrative, and operational roles
Proficiency in MS Office, HR management systems, and CRM platforms.
English
Maltese